Nobody enjoys remembering to schedule maintenance twice a year, which is a large part of why so many systems go without it entirely. Right Now Heating & Air Conditioning built a straightforward HVAC maintenance plan for Jackson, MI, and nearby areas around that reality: one annual cost, both seasonal visits, and we handle the reminding. Membership runs $199 per year and includes benefits that usually pay for themselves the first time anything needs repair.
The Premier Maintenance Program is the membership offering from Right Now Heating & Air Conditioning, a family-owned heating and cooling company based in Jackson, Michigan and founded by Cody Miller in 2018. Members across Spring Arbor, Clarklake, Mason, Brooklyn, Munith, and Onondaga receive two seasonal visits per year covering a furnace cleaning and an AC cleaning, along with waived service call fees, 10% off repairs, and priority scheduling. Certified technicians carrying 20+ years of experience and boiler credentials perform the work on residential and commercial equipment. Enrollment costs $199 annually, repair estimates are always free, and emergency service remains available 24/7/365.
Plenty of households decide maintenance is an expense worth skipping, which sounds perfectly reasonable right up until something fails. Then there's a service call fee, an emergency rate if it happened overnight, the repair itself, and however many days of discomfort while parts get sourced. One breakdown usually costs more than several years of scheduled service would have.
Failures happen because small problems get time to grow. A dirty flame sensor, a weakening capacitor, a clogged condensate line, a coil packed with cottonwood, a filter nobody has changed since spring: none of these cost much to address when somebody catches them early. Left alone through a full season of running, each one either strands you or damages something larger. Equipment also loses efficiency steadily when nobody cleans or adjusts it, so the monthly cost of skipping service is real even when nothing breaks.
Membership removes the scheduling problem entirely. Two visits per year get arranged on your behalf, one in spring for cooling and one in fall for heating, each including a full cleaning and inspection with documented readings. Between those visits, members pay no service call fee, take 10% off any repair, and move ahead of non-members on the schedule when something goes wrong during a heat wave or a cold snap. The HVAC maintenance plan costs $199 for the year regardless of how many of those benefits get used.
Equipment lasts longer, runs more efficiently, and fails less often, which is the straightforward case for any maintenance program. The less obvious benefit is documentation, since manufacturer warranties commonly require proof of annual service before honoring a major claim. Members also describe the priority scheduling as the thing they appreciate most, usually right after their first July breakdown gets handled the same day.
Here's what membership covers across twelve months.
Condenser and evaporator coils get cleaned, refrigerant pressures verified, electrical components tested, and the condensate drain cleared and treated. That visit happens before the first hot stretch rather than during it. Findings get documented and reviewed with you.
Each visit produces a written record of readings, findings, and work performed. Manufacturers frequently require proof of annual service when a major component fails under warranty. That paperwork also helps at resale by showing the equipment was cared for.
Burners, flame sensor, and blower get cleaned, ignition and safety controls get tested, combustion gets analyzed, and the heat exchanger gets inspected. Scheduling happens before heating season begins. Anything worn gets flagged with a free estimate attached.
Members move ahead of the general schedule during the stretches when everybody needs help at once. During a January cold snap or a July heat advisory, that position matters more than any discount. Emergency availability applies at any hour.
No service call fee applies to a member visit, and any repair carries a 10% discount. A single moderate repair typically returns more than the annual membership cost. Estimates stay free either way.
Here's what the two annual visits actually consist of.
The spring visit covers coil cleaning, refrigerant verification, electrical testing, and condensate drain service. Air conditioning tune-up and maintenance happens before the season's first hot stretch.
The fall visit handles burner and flame sensor cleaning, ignition testing, combustion analysis, and heat exchanger inspection. Furnace tune-up and maintenance gets scheduled ahead of the first hard freeze.
Preventive service on heating and cooling equipment, including cleaning, inspection, and performance testing, falls under HVAC maintenance. Residential and commercial systems both qualify for coverage.
Renewal rates say more about a program than any brochure does.
The visits focus on the components behind most of the breakdown calls we run, rather than working from a generic checklist. Twenty-plus years of service history informs what gets checked and in what order. That focus is why members experience fewer failures.
Two visits, both cleanings, waived service call fees, and repair discounts fall under a single $199 charge. There's no per-visit billing to track or surprise add-ons at the end. Pricing stays the same whether you use the emergency line or never call at all.
Cody Miller founded this company in 2018 and still runs it, which means a membership complaint lands on a real person's desk. Our crew lives in the communities they serve across Jackson County. A program like this only works if people renew, and they do.
Members get contacted when it's time rather than being expected to remember on their own. Appointment windows get arranged around your schedule whenever possible. That single detail is why memberships get used instead of forgotten.
Seeing the same equipment year after year means the crew notices what changed since the last visit. Readings compared across seasons reveal trends a single inspection would miss entirely. Continuity turns maintenance into something genuinely predictive.
Two seasonal visits per year, one furnace cleaning and one AC cleaning, plus waived service call fees, 10% off any repairs, and priority scheduling. Parts and labor for repairs are separate and quoted before work happens. The annual cost doesn't change based on how often you call.
Newer equipment benefits differently, mostly through the warranty documentation that manufacturers often require for major claims. Efficiency also holds better on a system that gets cleaned annually. The discount and priority benefits apply regardless of equipment age.
We reach out as each season approaches and work around your availability. Spring visits typically run April through May and fall visits September through October, since each system should be checked close to when it works hardest. Members get contacted before the general schedule opens up.
Emergency service is available to everyone 24/7/365, and members have the service call fee waived plus 10% off the repair. Priority scheduling also puts members ahead when several people call during the same cold snap. After-hours rates still apply where relevant, and you'll hear that number upfront.
Yes, and businesses around Jackson County use the program for rooftop units, split systems, and heating equipment. Larger buildings with multiple units may need a customized arrangement, which gets worked out during an assessment. Minimizing downtime is usually the main reason commercial customers sign up.
FAQs reviewed by Cody Miller, the certified HVAC contractor who designed the Premier Maintenance Program at Right Now Heating & Air Conditioning in Jackson, MI.
Sign up with Right Now Heating & Air Conditioning and stop thinking about maintenance scheduling altogether. Two visits, priority service, and repair savings for $199 a year.